> ## Documentation Index
> Fetch the complete documentation index at: https://docs.superdash.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaign Trigger

> Understand the differences between campaign trigger settings and how they affect your call scheduling.

When configuring a campaign in your workspace, you can control exactly when your calls are placed by selecting a specific **Campaign Trigger**.

There are two primary trigger types available on the platform: **Trigger Immediately** and **Trigger based on Business Hours & Follow ups** (referred to as `triggerBasedOnCampaign` in our API documentation).

Understanding the difference between these two settings is crucial for managing your call queues effectively.

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## Trigger Immediately

As the name suggests, this setting ensures that your campaign executes as fast as possible without any restrictions.

* **How it works:** Once triggered, all calls in your queue will start getting placed immediately and will continue until every queued call is completed.
* **What it ignores:** These calls **will not** adhere to the business hours configured in your workspace campaign settings.

<Warning>
  **Important:** Use "Trigger Immediately" with caution. Because it bypasses workspace time restrictions, calls may be placed late at night or outside of your team's standard operating hours depending on when the campaign is launched.
</Warning>

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## Trigger based on Business Hours & Follow ups

This setting (API key: `triggerBasedOnCampaign`) provides a more structured and schedule-friendly approach to placing calls. It respects the specific timeframes and rules you have established for your team.

* **How it works:** All calls will only be placed during the specific business hours set up in that workspace. Furthermore, any required follow-ups will be scheduled exactly as configured in your workspace settings.
* **Time boundaries:** Calls will never cross the time period set in your business hours. The system automatically pauses and resumes the queue based on your availability.

<Info>
  **Example Scenario** If your business hours for **Monday are set from 10:00 AM to 5:00 PM**:

  1. All campaign calls will be placed strictly within this time window.
  2. If there are still calls pending in the queue after 5:00 PM, the system will pause.
  3. The remaining calls will automatically get scheduled for your next available business hour block. If you have hours set for **Tuesday from 10:00 AM to 5:00 PM**, the campaign will resume placing calls right at 10:00 AM on Tuesday.
</Info>

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